{"id":34911,"date":"2024-05-16T01:52:11","date_gmt":"2024-05-16T09:52:11","guid":{"rendered":"https:\/\/www.linquip.com\/blog\/?p=34911"},"modified":"2024-05-22T05:16:58","modified_gmt":"2024-05-22T13:16:58","slug":"sacramento-county-how-nexgens-cmms-helped-wastewater-go-high-tech-saving-time-money","status":"publish","type":"post","link":"https:\/\/www.linquip.com\/blog\/sacramento-county-how-nexgens-cmms-helped-wastewater-go-high-tech-saving-time-money\/","title":{"rendered":"Sacramento County: How NEXGEN&#8217;s CMMS Helped Wastewater Go High-Tech, Saving Time &#038; Money"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.linquip.com\/blog\/sacramento-county-how-nexgens-cmms-helped-wastewater-go-high-tech-saving-time-money\/#Excerpt\" >Excerpt:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.linquip.com\/blog\/sacramento-county-how-nexgens-cmms-helped-wastewater-go-high-tech-saving-time-money\/#01_Challenge\" >01. Challenge.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.linquip.com\/blog\/sacramento-county-how-nexgens-cmms-helped-wastewater-go-high-tech-saving-time-money\/#02_Why_NEXGEN\" >02. Why NEXGEN?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.linquip.com\/blog\/sacramento-county-how-nexgens-cmms-helped-wastewater-go-high-tech-saving-time-money\/#3_Results\" >3. Results.<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Excerpt\"><\/span><strong>Excerpt:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Sacramento County&#8217;s Department of Water Resources upgraded their wastewater management system with <a href=\"https:\/\/www.nexgenam.com\/industries\/utilities\/wastewater-treatment\/\" target=\"_blank\" rel=\"noreferrer noopener\">NEXGEN&#8217;s innovative wastewater management software<\/a> \u2013 a CMMS (Computerized Maintenance Management System) solution. This powerful software streamlined data migration, facilitated comprehensive asset management across a vast area, and seamlessly integrated with existing systems. The result? Faster field operations, improved communication, and data-driven decision-making for optimal wastewater management.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-34912\" src=\"https:\/\/www.linquip.com\/blog\/wp-content\/uploads\/2024\/05\/Implementing-a-Comprehensive-System-That-Fits.png1_-1024x562.png\" alt=\"\" width=\"1024\" height=\"562\" title=\"\" srcset=\"https:\/\/www.linquip.com\/blog\/wp-content\/uploads\/2024\/05\/Implementing-a-Comprehensive-System-That-Fits.png1_-1024x562.png 1024w, https:\/\/www.linquip.com\/blog\/wp-content\/uploads\/2024\/05\/Implementing-a-Comprehensive-System-That-Fits.png1_-300x165.png 300w, https:\/\/www.linquip.com\/blog\/wp-content\/uploads\/2024\/05\/Implementing-a-Comprehensive-System-That-Fits.png1_-768x421.png 768w, https:\/\/www.linquip.com\/blog\/wp-content\/uploads\/2024\/05\/Implementing-a-Comprehensive-System-That-Fits.png1_-1536x843.png 1536w, https:\/\/www.linquip.com\/blog\/wp-content\/uploads\/2024\/05\/Implementing-a-Comprehensive-System-That-Fits.png1_-2048x1124.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Sacramento County Department of Water Resources is upgrading its asset management system, undergoing a digital transformation that enables them to better serve their customers.<\/p>\n<p>A new <a href=\"https:\/\/www.nexgenam.com\/solutions-and-services\/cmms\/\" target=\"_blank\" rel=\"noreferrer noopener\">CMMS from NEXGEN<\/a> is making it possible with an industry-leading software solution that powers organization-wide efficiencies, boosted productivity, and smarter, data-driven decision-making.<\/p>\n<p>Sacramento County\u2019s legacy CMMS was somewhat complicated, not very easy to manage, maintain, and remain in compliance with. The future launch of a new mobile technologybased initiative compelled major stakeholders to evaluate new asset management software solutions that could support their growth and evolution towards a fully digital system.<\/p>\n<p>NEXGEN presented an attractive alternative that checked many of the boxes that the previous system did not\u2014with its proven end-to-end implementation and change management approach.<\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"01_Challenge\"><\/span><strong>01. Challenge.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Sacramento County Department of Water Resources needed to migrate their historical work order data from their legacy system into NEXGEN\u2019s CMMS. And they needed to meet an aggressive timeframe for the project. 14 months, to be exact.<\/p>\n<p>Some of the core challenges that needed to be overcome by NEXGEN\u2019s team included the following:<\/p>\n<ul>\n<li>Efficiently mapping a significant volume of asset data from a vastly different software solution. Both divisions contain different horizontal and vertical asset inventories requiring uniquely diverse workflows and requirements.<\/li>\n<li>Configuring and deploying a new comprehensive AM system that could manage all assets and maintenance operations spanning over 1,000 square miles, servicing over 1.6 Million people.<\/li>\n<li>Seamlessly integrating all historical asset data within Sacramento County\u2019s geographic information system (GIS), 311 services, financial system, billing system, CCTV, and 811 digital alert system, amongst other system integrations.<\/li>\n<\/ul>\n<p>\u201cWE HAVE A LOT OF SECTIONS IN THE DEPARTMENT THAT DIDN\u2019T USE OUR PREVIOUS CMMS SYSTEM. SO, IT WASN\u2019T JUST A CHANGE IN SYSTEMS BUT IT [INVOLVED] AUTOMATION IN GENERAL. DISCONTINUING A PAPER FORM [WORKFLOW] AND DOING IT ON A TABLET OR COMPUTER SCREEN, WHICH IS A CHANGE ALSO FOR US,\u201d SAYS NEIL PHABY, SUPERVISING IT ANALYST, SACRAMENTO COUNTY DEPARTMENT OF WATER RESOURCES.<\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"02_Why_NEXGEN\"><\/span><strong>02. Why NEXGEN?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Sacramento County recognized that NEXGEN\u2019s team could take on the challenge and get the job done\u2014on time and budget\u2014implementing a new CMMS that would transform previous challenges into powerful technological advantages.<\/p>\n<p>Decision-makers understood that NEXGEN\u2019s advanced functionalities would enable them to easily configure the new CMMS to fit their business processes and requirements. NEXGEN\u2019s user-friendly, intuitive user interface and mobile maintenance applications, available anytime, from anywhere, were simply game-changers.<\/p>\n<p>\u201c[WE] FOUND THAT NEXGEN\u2019S SOFTWARE PROGRAM WAS EASIER TO ADMINISTER AND USE THAN ANY OTHERS\u2026[DUE TO] THE ASSET MANAGEMENT PLANNING EXPERTISE DEMONSTRATED BY NEXGEN\u2019S MANAGEMENT AND CLIENT SUCCESS TEAM,\u201d SAYS PHABY.<\/p>\n<p>Sacramento County is utilizing NEXGEN\u2019s team-based model for the project, which has a proven track record of success, to help spearhead and strategically guide the implementation process.<\/p>\n<p>Clearly defined executive, asset management, project management, and administrative teams are helping drive coordination and alignment, inter-department communication and open channels for input and feedback, and coordination of the ongoing training NEXGEN provides. This has been fundamental to gaining support and buy-in across the organization.<\/p>\n<p>\u201cOUR ADMINISTRATION TEAM IS MADE UP OF IT, CUSTOMER SERVICE, AND ADMIN SUPPORT. WE MEET FREQUENTLY AND HOST WORKSHOPS WITH THE [COUNTY\u2019S] END-USERS. WE ARE BRINGING PEOPLE TOGETHER AND ENHANCING OUR WORKING RELATIONSHIP. THIS HAS REALLY [GENERATED] A HUGE BUY-IN\u00a0FROM OUR END-USERS,\u201d SAYS VICKI BRENNAN, ASSET MANAGEMENT ADMINISTRATOR, SACRAMENTO COUNTY DEPARTMENT OF WATER RESOURCES.<\/p>\n<p>NEXGEN\u2019s subject matter experts are leveraging their deep experience and advanced tools and technology to successfully configure and deploy the CMMS that fits the Department of Water Resources\u2019 asset management goals.<\/p>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Results\"><\/span><strong>3. Results.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>NEXGEN\u2019s implementation and change management model is helping to lay the groundwork not only for a successful deployment, but a sustainable software solution that is enabling the department to provide the very best service to its customers.<\/p>\n<p>\u201cNEXGEN\u2019S ADVANCED FUNCTIONALITIES ARE ALLOWING US TO CONFIGURE THE SYSTEM TO FIT OUR BUSINESS PROCESSES, WORKFLOWS, AND USER REQUIREMENTS,\u201d SAYS PHABY. \u201cTHEIR PROPRIETARY SOFTWARE SUPPORTS [OUR] LONG TERM ASSET MANAGEMENT GOALS WITH ASSET LIFECYCLE PLANNING, FUNDING FORECASTS, RISK ANALYSIS, AND CAPITAL IMPROVEMENT PROGRAM (CIP) SCENARIO PLANNING. THESE TOOLS AID IN CRITICAL DECISION-MAKING FOR MAINTENANCE, REHABILITATION, AND REPLACEMENT OF OUR DRAINAGE AND WATER SUPPLY ASSETS.\u201d<\/p>\n<p>All service requests, work orders, and preventive maintenance functionalities are up and running in Sacramento County\u2019s CMMS\u2014on schedule and budget.<\/p>\n<p>The Department of Water Resources\u2019 field personnel are utilizing NEXGEN Mobile technology and GIS mapping capabilities available on their smart devices, to complete their work faster and smarter. This new mobile functionality enables them to view and more efficiently manage assets and maintenance operations across over 1,000 square miles of service area.<\/p>\n<p>\u201cWE\u2019RE ELIMINATING A LOT OF PAPER AND GAINING EFFICIENCIES IN MANY AREAS. THROUGH THE MOBILE PLATFORM, WE\u2019RE SEEING IMPROVED COMMUNICATION BETWEEN OUR SECTIONS, WHICH IS A NICE THING. WE\u2019RE ALSO USING GIS TO MAKE CORRECTIONS TO OUR ASSETS THROUGH NEXGEN, WHICH IS A WONDERFUL TOOL,\u201d SAYS BRENNAN.<\/p>\n<p>NEXGEN\u2019s implementation, training, and client success teams are working hand-in-hand with<\/p>\n<p>Sacramento County\u2019s stakeholders. Providing customizable training, continued learning opportunities, and 24\/7 support serves as the building blocks for a collaborative relationship that will continue to blossom into the future.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Excerpt: Sacramento County&#8217;s Department of Water Resources upgraded their wastewater management system with NEXGEN&#8217;s innovative wastewater management software \u2013 a CMMS (Computerized Maintenance Management System) solution. This powerful software streamlined data migration, facilitated comprehensive asset management across a vast area, and seamlessly integrated with existing systems. The result? Faster field operations, improved communication, and data-driven &#8230;<\/p>\n","protected":false},"author":1,"featured_media":34913,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"categories":[325],"tags":[341],"class_list":["post-34911","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sponsored","tag-sponsored"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/posts\/34911","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/comments?post=34911"}],"version-history":[{"count":5,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/posts\/34911\/revisions"}],"predecessor-version":[{"id":34933,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/posts\/34911\/revisions\/34933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/media\/34913"}],"wp:attachment":[{"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/media?parent=34911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/categories?post=34911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.linquip.com\/blog\/wp-json\/wp\/v2\/tags?post=34911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}